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Frequently Asked Questions

Am I eligible for the Peekaboo early gender DNA test?

Once you have confirmed that you are pregnant, you can use our eligibility calculator (link)to check if you are 7 weeks into your pregnancy, based on the date of the first day of your last menstrual period.

Peekaboo offers the very earliest gender detection of any DNA-based test and can be performed as soon as 7 weeks into the pregnancy with 99.9% accuracy. Our superior equipment and testing
methodology make this possible.

The Peekaboo Early Gender Detection test is not validated for accuracy before 7 weeks. There is an increased risk of an incorrect female result prior to 7 weeks’ gestation as the fetal DNA may be below the detection limit needed for the test. Please ensure you are 7 weeks or more at the time when your blood sample is taken.

No, the Peekaboo Early Gender Detection test has not been validated for multi-foetal pregnancies. If you are expecting twins or other multiples, we suggest relying instead on ultrasound and ultrasound 4D for determination of your babies’ sexes.

No, foetal DNA clears rapidly from the maternal bloodstream, within 2-3 days. Therefore, a previous miscarriage will not affect your current test result.

Peekaboo’s Early Gender DNA Test is a DNA-based test, so hormone medications and fluctuations have no impact on results. Learn more about the science behind Peekaboo’s Early Gender detection test https://dnacenter.com/the-science-explained/

Peekaboo only looks for the presence of the Y chromosome and no blood thinners or other drugs are known to have an impact on the accuracy of Peekaboo’s results.

Choosing the right service for you

The Baby Gender Reveal
customer service team are based here in the UK.
We are an
all-female team of friendly professionals, with a passion for customer satisfaction.  We have teamed up with Peekaboo and the DNA Diagnostics Centre to celebrate your baby gender reveals and future families in style! We offer the earliest baby gender detection at just 7 weeks
gestation with the highest accuracy of 99.5%.

Yes, you can have your private results emailed directly to you. Upon checkout, you can choose if you still wish to receive the reveal gift. A private result indicates that you wish to receive the email directly – so that you open the email PDF and find out your precious news.

If you have opted for a private result, You will receive an email from peekaboo@dnacentre.com with the subject line “Peekaboo Results". Be sure to check all your folders including Promotions and Junk Mail in case your email filter redirects it. The Result Analysis
Report is sent as an attached PDF file. You can open the attachment
immediately or save it for a group surprise—how you share the exciting news is entirely up to you! You can take a look at what our results analysis reports look like here!https://www.babygendereveal.com/pages/result-analysis-report)

If you would like to keep the baby’s gender a secret to yourself
and your family until your baby shower, we would be honoured to assist! Simply choose the Peekaboo Pro Test option and add one of our Party Reveal Extras to your basket at check out. Communicate to us that you would like to have a complete
surprise by live chat or emailing hello@babygendereveal.com
and include your order number. At your appointment, tell your phlebotomist you would like a surprise result and she will confirm this with you. Your precious results will be emailed directly to us and we will send out your chosen party extra – there will be no indication of the gender of your baby on the outer packaging and you will only find out when you pop the cannon, set off the firework or participate in a sports reveal to reveal blue or pink!

We have a range of party reveal extras to choose from, including:

A range of confetti and powder cannons, sports reveals and firework
reveals. Please see our Party Reveal Extras (link) for more information.

If you have ordered the Peekaboo Pro kit – Once you have received your test kit, use our Clinic Finder to schedule an
appointment with your nearest clinic. If you need help with finding a suitable clinic near you, or would like to discuss the possibility of having a home visit, please contact us directly via live chat or email us at hello@babygendereveal.com

If you have ordered the Peekaboo At Home kit – You will need to set aside some time free of distractions to carry out your blood collection. Please read the instructions first and don’t skip
any of the following preparation steps! Make sure to watch the video which details full step-by-step instructions and study your instructions manual before beginning. https://www.babygendereveal.com/products/peekaboo-home-test-kit

 

The Peekaboo Pro Early Gender Detection test will be carried out by one of our competent and skilled phlebotomists that is nearest to your location. They will use the most current and trusted techniques of venepuncture to draw blood directly from your vein, collecting it into a tube which is then packaged ready for you to post off at your earliest convenience.

The Peekaboo At Home Early Gender Prediction test is designed to be carried out by yourself using our detailed step-by-step guide, instructions and informative video (link).It involves collecting a small sample of capillary blood yourself using the lancets provided in the kit.

Both methods of blood collection are 99.9% accurate provided there is no contamination. In order to prevent contamination, our phlebotomists have been highly trained and for at-home collection we urge you to follow the cleanliness instructions and recommended method carefully.

The Science behind gender testing

The DNA Diagnostics Centre is based in Cincinnati, Ohio, USA. It is one of the most highly accredited genetic testing laboratories in the world. All Peekaboo samples are analysed at their state-of-the-art laboratory by an all-female team. DDC was founded in 1995 on the belief that the technological advancements in DNA testing should translate into services that are accessible and affordable to everyone. Today, hospitals and clinics, government agencies, the legal community, law enforcement, and consumers from all over the world trust the results from their high-quality DNA tests.

Female scientists isolate cell-free fetal DNA from the mother’s blood, followed by amplification of both Y-chromosome and autosomal-specific regions using the latest quantitative real-time PCR (Polymerase Chain Reaction) technology. Analysts are looking for the presence of the Y chromosome, which only males have. If the Y chromosome is present, then the baby is a boy; if it is not present, then it’s a girl! All reports are reviewed by a team of in house PhDs before they are sent out in the form of a results analysis report to expecting parents.

Learn more about the science https://dnacenter.com/the-science-explained/

 The DDC gives results that are 99.9% accurate in determining the sex of your baby

Urine does not contain sex hormones and there is no scientific basis for these types of tests.

The presence of sex hormones is necessary for any reliable and scientifically-sound gender test. Peekaboo DNA based gender prediction tests analyse the cell-free fetal DNA (cffDNA) to look for the presence of the Y chromosome in the DNA contained in the mother’s blood, which determines whether the mother is having a boy or a girl.

Baby gender testing through Peekaboo is absolutely safe for both mother and baby because it is non-invasive. All that is required for testing is a small blood sample from the mother.

I have ordered the Peekaboo Pro test kit. What do I do now?

It is recommended to purchase the Peekaboo Pro Early Gender Detection test kit close to the
time you will be scheduling your appointment with your phlebotomist (the blood draw must take place at least 7 weeks’ gestation). You can use our eligibility calculator (link)to check if you are 7 weeks into your pregnancy, based on the date of the first day of your last menstrual period.

There is no need for you to do anything with the Peekaboo Pro Early Gender Detection kit. It has been sent out to you for use by your phlebotomist at your blood draw appointment. Please keep the box sealed as this is to be taken with you and only to be opened in their environment immediately before the blood draw, to reduce the risk of contamination.

A phlebotomist collects a blood sample and prepares the sample for testing. We have partnered with various clinics nationwide here in the UK, and our onsite phlebotomist at a location near you can be contacted to arrange your appointment at which they will collect a blood sample from you and package it, ready for you to post at your earliest convenience.

Your nearest phlebotomist’s details will be available on our Clinic Finder (link). Simply wait for your Peekaboo Pro Early Gender Detection test to arrive in the post then locate your nearest clinic and contact them to book an appointment for your blood draw on a day and time that is convenient for you. Alternatively, contact us directly via live chat or email hello@babygendereveal.com and we can assist you in arranging your appointment.

Your phlebotomist will put your blood sample into a pre-paid envelope, which you can post using your most convenient post office. The blood sample will be sent to our London office, then forwarded to the DDC Laboratory in the USA for analysis.

Our approved, highly trained phlebotomists only use very fine needles, which means minimal discomfort during your blood draw.

Please ensure you are well hydrated, having eaten and done some mild exercise prior to your appointment with your Peekaboo Pro Phlebotomist. This will optimise blood flow and lead to a more efficient blood draw. Ensure that you have planned out your journey and arrive on time, don’t forget to take your Peekaboo Pro Early Gender Detection test kit with you!

If you have a history of difficult blood draws, please share this information with your phlebotomist when scheduling your appointment. Your phlebotomist is specially trained to draw blood from all types of patients using the most current equipment & safest techniques. She will have a lot of helpful tips to share with you in order to attain the most comfortable and successful blood draw.

Our phlebotomists are specially trained in DNA sample collection, which is slightly different to a regular blood draw. Due to the sensitive nature of DNA sample collection, unfortunately, only our approved phlebotomists will be able to activate your test kit and these are the only professionals that can take your blood and send it to our laboratory in the
USA. You can locate a phlebotomist using our Clinic Finder (link)tool.

I have ordered the Peekaboo At Home test kit. What do I do now?

Yes, just be sure to leave the plastic wrap on the box and use it any time before the expiration date which is printed on your kit.

Once ordered, you will receive your home test kit within 1-2 days.
Please ensure that your address provided is full and accurate. When you have received your home test, be sure to set aside some time to carry out the test free of distractions.

Simply go to your most convenient post office and send your bloods off
in the pre-paid envelope. Be sure to get your receipt so that you can track your parcel. For help with shipping timelines, please see https://www.babygendereveal.com/pages/delivery-result-timelines

Shipping Timelines

No. All shipping is included in the price of the Peekaboo Pro and At Home Gender Reveal test kits.

Your Peekaboo early gender test kit is sent to you from the Baby Gender Reveal office in the UK, and will arrive with you within 1-2 business days. You will receive notification with the tracking information when the kit is mailed to you.

All Peekaboo kits are sent back to our London office via Royal Mail
Tracked Returns 24, which takes 1 business day* (pre paid return envelope included with kit)

Remember to ask for your tracking receipt at the post office prior to mailing, which will enable you to track the parcel using the unique return tracking number on the Royal Mail site.

The London office then ship your package using FedEx (freight forwarder) to Peekaboo Labs in the US, which takes one business day. We do not provide tracking information for this portion of the return. You’ll receive a “sample arrived” email the day it arrives at the Peekaboo Labs, and your gender results will follow within 24 hours after that email.

Don’t worry, this portion of your parcel’s journey is not trackable
using your postal slip. However, don’t worry, here at our UK based office we are highly vigilant and prioritise customer satisfaction. Therefore, if it has been more than 7 business days since you posted your blood sample off and still have not received a result via email, feel free to contact us via live chat or at hello@babygendereveal.com and we will be happy to assist.

Providing the postal service runs smoothly you’ll have your result
within 3 to 7 business days from the date you posted it. If you haven’t
received your result within 7 business days, please get in contact with us at hello@babygendereveal.com and include your order number within your email.

Getting your result

If you have opted for a private result,You will receive an email from peekaboo@dnacentre.com with the subject line “Peekaboo Results". Be sure to check all your folders including
Promotions and Junk Mail in case your email filter redirects it. The Result Analysis Report is sent as an attached PDF file. You can open the attachment immediately or save it for a group surprise—how you share the exciting news is entirely up to you! You can take a look at what our results analysis reports look like here! https://www.babygendereveal.com/pages/result-analysis-report)

Yes, please specify at checkout if you would like us to email your gender results elsewhere. If you would like a complete surprise, why not take a look at one of our surprise reveal party extras?

In order to protect your privacy:

Peekaboo will never share your results with anyone other than
the email address you provide Peekaboo do not share or sell your date with third parties. Your email is solely used for test updates and to notify you of
Peekaboo Products and special offers.

Peekaboo only tests for your baby’s gender. No data is gathered regarding other health or disease related information.

Our Peekaboo Promise Guarantee

We know how important this test is to you and promise to provide the earliest, and most accurate early gender DNA test result on the market.

We are so confident in the accuracy of our Peekaboo tests, that we offer a 100% money back guarantee. If your baby is born, and their sex does not match our result analysis report, we will ensure that you receive a full refund. Please visit https://www.babygendereveal.com/pages/peekaboo-pro-guarantee for more information.

Yes. We are so confident in the accuracy of our Peekaboo tests, that we offer a 100% money back guarantee, if your baby is born, and their sex does not match our result analysis report, regardless of blood collection method. Our 100% money back guarantee is based on birth only, not ultrasound.

How do I start the refund
process?

Firstly, Scan or photograph your baby’s birth certificate – To confirm that your baby's gender
didn’t match our result analysis report, please scan or photograph your baby’s
birth certificate and email the copy to us as an attachment to
hello@babygendereveal.com. Please ensure that the sex of the baby is visible, but feel free to cover all other details to maintain privacy as these are not needed to process your refund.

Secondly, Include your order
number – To help us find your initial results in our system, please include your original order number within your email.

Once we verify your documents, we will initiate a full refund for you.
Refunds are typically received within 7 to 10 business days.

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